Value Delivered
Our customer had been utilizing general contractors to clean their stores before grand openings, but these contractors often failed to meet the retailer’s standards and specifications, requiring the work to be redone. This caused delay and also created additional costs for the use of proper equipment or products.
USM provided a consistent service solution for new store openings. With our expertise, we completed the cleaning according to specifications the first time, helping the client open its stores on schedule and without added costs.
Client Objectives
The retailer wanted more efficient and cost-effective way to prepare and clean new stores before their grand openings.
Solutions
Thanks to our talented vendor base and long-standing relationship with the client, USM was able to provide appropriate products, services, and equipment to meet this retailer’s specific requirements. Additionally, our experienced field management team oversaw the work and verified that everything was completed on time and on budget.
Client Background
Our client operates a chain of over 1,100 retail stores offering a wide assortment of domestic merchandise and home furnishings, including food, giftware, health and beauty care items, and infant and toddler merchandise.