Value Delivered
USM has been providing high-quality landscaping and snow removal services for 345 convenience store locations owned and operated by our client. Leveraging our experienced vendor relationships, we designed and delivered a centrally managed program that offers several benefits:
- Each market uses pre-approved regional vendors that offer expert service at optimum prices
- All work comes through a single invoice, helping reduce processing costs
- Uniform invoice format helps streamline expense tracking and management
- Consistent management of landscaping design helps improve and maintain brand image
Client Objectives
The client wanted to streamline their landscaping program, increase expenditure transparency for easier tracking, and improve the consistency of their brand image across their portfolio.
Solutions
Our program helps control costs by standardizing the scope of work, schedules, and pricing for landscaping and snow removal services.
Services provided include:
- Irrigation system maintenance and repair
- Spring and fall cleanups
- Turf management
- Snow removal (24/7 service available through USM’s Customer Care Center)
- Routine property inspections to identify issues that might be detrimental to the client’s brand
Client Background
Headquartered in eastern Pennsylvania, this client is a leading retail fuel provider with approximately 4,900 outlets in 23 states.