Value Delivered
Our client needed floor remodels and reconditions at several store locations across the national portfolio. As an experienced sanding, screening, and floor remodel services provider, USM completed these projects and remediated an unsafe flooring situation, helping to eliminate future problems.
The projects were completed ahead of schedule, with virtually no disruption to regular business operations or revenue loss.
Client Objectives
Because of heavy foot traffic, the work needed to be completed promptly, with as little impact on store operations as possible.
Solutions
Working closely with the client, we developed a daily “phase plan.” All work was performed after store hours to help minimize impact on customer experience and store operations.
At one problematic location, the floor was experiencing bubbling due to improper installation by a previous general contractor. We performed moisture tests to determine if a moisture barrier was needed, and to what level, reducing the risk of similar problems in the future.
Client Background
Our client operates a chain of over 1,100 retail stores offering a wide assortment of domestic merchandise and home furnishings, including food, giftware, health and beauty care items, and infant and toddler merchandise.